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Terms & Conditions

Welcome to Natural Chemist (naturalchemist.com.au). This site is built and run by Good Energy Pty Ltd, ACN 131 813 833. Please take a few minutes to review these Terms and Conditions. Your use of our website or purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

By using the website, and/or by registering an account with us, you signify that you agree to these Terms and Conditions, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our Privacy Statement, and that you consent to resolve in the State of New South Wales, Australia any dispute that you may have with us, our suppliers, or the Website. Please note that we offer the Website "AS IS" and without warranties.

 

Information Resource Only

It is important to note that the Website is an information resource and should not be used in place of a physician or other professional medical advice. If you think you might be experiencing a medical problem or condition, contact your regular health care provider immediately. Do not use this Website to diagnose a health problem or disease. Information and statements about dietary supplements are recommendations/suggestions and we will try to provide you with as much information as possible. However, it is the responsibility of the consumers to make sure that the products they purchase are not contraindicated with their current condition/situation.

This Website is not intended to provide diagnosis. The products, information, services and other content provided on and through this Website, including information that may be provided on the Website (directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.

We have pharmacists available for you to contact if you are seeking advice regarding your health. This can be done by contacting us via phone and this service is not intended to fully substitute a face-to-face consultation with a Healthcare Professional.

Any advice and recommendations given by us is on the basis that you have provided accurate and complete record of your medical conditions and medications. It is your responsibility to provide us with accurate and complete information regarding your health. We do not hold any responsibility for advice/recommendation provided by us, if the health information you have submitted is misleading, inaccurate or incomplete (intended or not intended).

The information provided on this Website and linked third party sites, including information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. Again, it is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.

You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.

 

Changes to These Terms and Conditions

We may change these Terms and Conditions at any time, as we deem appropriate. If we make changes we will let you know by noting on the Website that the Terms and Conditions have been updated. If you disagree with the changes, discontinue your use of the Website, or if you have registered an account, cancel your registration. Your ongoing use of the Website after the changes take effect signifies your agreement to the new terms. We encourage you to review the Terms and Conditions regularly.

 

Privacy

Any personal information collected by us through your use of this website will be dealt with in accordance with our Privacy Policy.

 

No Warranties

We provide the Website and the products and services "as is", "with all faults" and "as available." We and our suppliers make no express or implied warranties or guarantees about the products or services. To the extent permitted by law, we and our suppliers disclaim implied warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We and our suppliers do not guarantee that the results that may be obtained from the use of the services will be effective, reliable, accurate or meet your requirements.

We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. We and our suppliers also do not guarantee the satisfaction of government regulations requiring disclosure of information on prescription drug products. No oral or written information given by a Natural Chemist representative shall create a warranty. You use the site and the services at your own risk.

 

General Limitation of Liability

Your sole and exclusive remedy for any dispute with us is the cancellation of your registration. We shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of or inability to use the site and services.

 

Buyer Protection

We may need to confirm your identity before dispatching your order. This process is usually conducted for orders over $300 AUD but is not limited to this particular amount or situation.

 

Inaccuracy Disclaimer

From time to time, there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Natural Chemist reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

 

Links to Other Sites

The website may include links to other websites. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites.

 

International Use

This Website, including the information provided on the Website, is designed for and intended for users in Australia only. We make no representation that the Website or products are applicable to, appropriate for, or available to users in locations outside Australia.

If you choose to access the Website from a location outside Australia you do soon your own initiative and you are responsible for compliance with local laws.

 

Termination

We may cancel and/or suspend your account immediately, without notice, if there has been a violation of these Terms and Conditions. We may also cancel or suspend your account for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension.

In the event that your account is cancelled or closed, any data you have stored may be unavailable unless we are required to retain it by law. You may close your account at any time. We recommend that you transfer any medical records or other information stored on the Website prior to closing your account.

 

Indemnity

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims, and expenses, including lawyer's fees that arise from your use or misuse of the Website and its products and services. We reserve the right to assume control of the defense of any third party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

 

Choice of Law and Location for Resolving Disputes

You agree that the law of the State of New South Wales, Australia governs these Terms and Conditions any claim or dispute that you may have against us. You further agree that any disputes or claims that you may have against us will be resolved by a court located in the State of New South Wales.