- Probiotics Delivery
- All probiotic orders are shipped with an ice pack
- We only ship probiotics Monday to Thursday (Friday orders are held till Monday)
- Our policies comply with the manufacturer’s guidelines
- We recommend you select Express Post
How do we look after your probiotics?
At Natural Chemist we do our best to maximise the time that your probiotics are kept at the recommended storage temperature of 2-8°C. We do this by keeping probiotics orders in our fridge until just before we send them with the courier. We always recommend sending probiotics by Express Post and only on Mondays to Thursdays, to minimise time spent in transit. We package probiotics in a cold bag with a small ice pack, which will have been keeping your products cool for at least the first part of its journey to you. We have been reassured by our suppliers that their probiotics are stable for at least the time that it takes to be transported to you.
Feedback from customers on how we handle probiotics
Manufacturer statements on handling probiotics:
Metagenics - Results of tests show that Metagenics and Ethical Nutrients probiotics are stable at 40°C for 2 days, 30°C for 2 weeks and 20°C for 4 months
Bioceuticals - Testing shows that after 4 days of storage at both 30°C and 37°C the number of colony forming units (CFUs) is still 25% more than is stated on the product labels. The reason for this is that they include an overage in all products to ensure that label claims are met during the shelf life. Their probiotics are manufactured in humidity and temperature controlled environments using freeze drying and micro encapsulation methods to improve stability. The dose forms and packaging they use are chosen to minimise exposure to air and moisture which further promotes stability.
Spectrumceuticals - Stability data shows that Spectrumceutical probiotics are shelf stable for up to one month. Their products are tested by storing them at >30°C for 1 month, then the number of bacteria in the products are counted. The number of colony forming units (CFUs) exceeds the listed quantity on the labels. This is due to their manufacturing practice of putting an overage of at least 30% in each product when they are being produced.
For more information, please call 1300 882 303 or email firstname.lastname@example.org