Yes. Probiotics can be shipped safely in the mail.
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All probiotic orders are shipped with an ice pack (excludes shelf stable probiotics)

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We only ship probiotics Monday to Thursday (Friday orders are held till Monday)

clinical notes

Our policies comply with the manufacturer’s guidelines

delivery

We recommend you select Express Post

Probiotic Box

How do we look after your probiotics?

We work hard to ensure that your probiotics are delivered safely and in optimum condition.

  • All probiotic orders are shipped in a cold bag or "esky" and with an ice pack.
  • We only ship probiotics Monday to Thursday, and so Friday orders are held over till Monday (just let us know if you do want it shipped on Friday).
  • We recommend you select Express Shipping to reduce the transit time.
  • We constantly review our procedures to ensure that we comply with or exceed the manufacturers guidelines.

Note that some probiotic brands are actually "shelf stable" meaning they can be kept out of the fridge until the expiry date. This includes MediHerb, Bio Practica, Qiara, and Medlab.

Manufacturer statements on handling probiotics:

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Bioceuticals

Testing shows that after 4 days of storage at both 30°C and 37°C the number of colony forming units (CFUs) is still 25% more than is stated on the product labels (at 5 days it’s still above label speficied CFU). The reason for this is that they include an overage in all products to ensure that label claims are met during the shelf life. Their probiotics are manufactured in humidity and temperature controlled environments using freeze drying and micro encapsulation methods to improve stability. The dose forms and packaging they use are chosen to minimise exposure to air and moisture which further promotes stability.

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Biocidin

ProFlora 4R maintains shelf stability until its expiry date.

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Bio Practica

Shelf life of up to 2 years when maintained at 25 degrees Celsius! Absolutely okay in transport.

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Eagle

Shelf stable for up to 30 days at room temperature.

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Ethical Nutrients

Ethical Nutrients probiotics are stable at 40°C for 2 days, 30°C for 2 weeks and 20°C for 4 months. The glass bottles used for probiotic manufacturing are made of a protective material, that even when warm to touch, protects the probiotics inside.

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Mediherb

Shelf stable until expiry date.

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Medlab

All Medlab probiotics are manufactured to be stable at room temperature for up to four months, from the date of production. Refrigeration is suggested, however these probiotics will be just as efficient out of the fridge for a short holiday and especially in transit

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Metagenics

Results of tests show that Metagenics and Ethical Nutrients probiotics are stable at 40°C for 2 days, 30°C for 2 weeks and 20°C for 4 months. The glass bottles used for probiotic manufacturing are made of a protective material, that even when warm to touch, protects the probiotics inside.

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Mutaflor

Should always be refrigerated at 2-8 degrees celcius, however a short break – up to 72 hours at room temperature, is possible without any loss of efficacy.

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Nutrition Care

Stability during testing maintained when stored at 35ºC for 7 days.

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Orthoplex

MultiGen and MultiFlora have been studies to withstand temperatures up to 30°C for up to 11 days. Orthoplex Ultra Pure GG is currently being trialed, though there is exisiting data that suggests this probiotic can withstand temperatures up to 30°C for up to four days.

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Qiara

All Qiara probiotics have been manufactured to maintain shelf stability until their expiry date.

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Spectrumceuticals

Stability data shows that Spectrumceutical probiotics are shelf stable for up to one month. Their products are tested by storing them at 30°C for 1 month , then the number of bacteria in the products are counted. The number of colony forming units (CFUs) exceeds the listed quantity on the labels. The colonies counted after exposing the products at 42°C for 2 weeks. This is due to their manufacturing practice of putting an overage of at least 30% in each product when they are being produced.